Privacy Policy

At Ross Crafting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

Personal Information: This may include your name, email address, billing and shipping address, phone number, and payment details when you place an order.
Automatically Collected Information: We may also collect information about your device, browser type, IP address, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

To Process Orders: To fulfill your orders, process payments, and send confirmation emails or updates.
To Improve Customer Service: To respond to your inquiries, and requests, and provide technical support.
To Personalize Your Experience: To tailor content and product offerings to your interests.
To Improve Our Website: To optimize and enhance your experience through data analysis and feedback.

3. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Service Providers: We may share your information with trusted third-party services (such as payment processors and shipping providers) to complete your purchase.
Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (such as a court order).

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely, and we use encrypted methods for sensitive data such as payment details. However, please note that no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect usage data. Cookies are small text files placed on your device that help us remember you and your preferences on future visits. You can adjust your browser settings to refuse cookies, but doing so may limit the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal data we hold about you.
Correction: You may request corrections to your information if it is inaccurate or incomplete.
Deletion: You may request the deletion of your personal data under certain circumstances.
Withdraw Consent: You may withdraw your consent to receive marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.

8. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the revised policy will include the date of the most recent update.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at ross@rosscrafting.com.

Last Updated: 10/16/2024

Thank you for your understanding and cooperation. We appreciate your business.